Q: I qualify for a coupon code, where do I enter it in?
A: You can enter coupon codes on the "Checkout Confirmation" page.
Q: I forgot to enter my coupon code, can I add it after I’ve ordered?
A: No, discounts cannot be applied after the order is complete.
Q: How do I verify my eligibility to use a coupon code.
A: For LEO or military customers, just send a message through the Contact form using your military or LEO email address. NRA customers please enter the NRA member in the comments section of the checkout process. Orders using a coupon code will not be shipped until we receive verification.
Q: I have a (insert brand) laser attached to my gun, can you make a special holster for me?
A: Unless a listing specifically states that a laser model is available we cannot accommodate your laser. We do offer a few extremely popular laser options, but if yours isn’t one of those on our products list then we cannot make it. The same applies with any other rail or trigger guard mounted accessory.
Q: How do I adjust the holster?
A: Each holster is adjustable for ride height, cant, and retention. To adjust the ride height or cant, remove the screw holding the belt clip in place and replace it in one of the available holes. It may take a few attempts to get the adjust just right for you. Make sure to tighten the screw so that the rubber washer is compressed between the clip and the leather backer.
Q: How do I properly care for my holster?
A: The only care your holster should require is that you ensure the screws holding the clips are periodically tightened. That’s your only job. Replacement screws are not covered under the warranty (warranty information below.) You can also use a soft cloth to buff the leather surface if you want it shiny.
Q: Do you have a holster for a (insert gun brand and model here.)
A: Probably not. We are constantly on the hunt for new gun molds to add to our line up, occasionally we can get an unlisted mold after a customer has asked about a certain type, but generally the product line up on our website are the only holsters available. But it never hurts to ask.
Q: Will this gun (insert gun brand and model here) fit in that holster?
A: Maybe. That’s really all we can promise. We can guarantee that the gun for which the holster is made will fit perfectly, beyond that you’ll have to rely on your own research. There are some models that are interchangeable, and some that are not. This is a common issue with S&W semi-autos that were made prior to the M&P series, all we can say is that your guess is as good as ours. In any case you have a 30 day money back guarantee, so if you want to give it a try, go for it, if it doesn’t work, return the holster according to our 30 day return policy.